Terms

The service

Docket sources, enriches and scores acquisition targets against a client’s criteria, and where the client elects, contacts those targets on the client’s behalf. Specific volumes, deliverables and fees are set in each client’s order form, which governs where it differs from this page.

What we do not promise

We do not guarantee response rates, meeting conversion, deal completion, or any specific outcome. Research draws on third-party and public sources, and while every field we report carries its source, we do not warrant the accuracy of the underlying third-party material.

Approval and representation

• Outreach messaging is approved by the client before anything is sent.
• The client gives final approval on each target before it is contacted.
• A client may exclude any company for any reason, and no excluded company is contacted.
• We make no representation about a client’s acquisition terms, valuation or deal structure unless authorised in writing.

Ownership

The client owns the data collected on its behalf: target records, contact research, enrichment output, scoring output, outreach history and meeting notes. Docket retains ownership of the software it builds and operates — the agents, the platform, the pipelines, the prompts and the underlying methodology. No licence to that software transfers to the client.

Confidentiality

Target lists, acquisition criteria, deal strategy and internal communications are treated as strictly confidential, and are not disclosed to any third party beyond what is necessary to execute approved outreach. This obligation survives termination.

Exclusivity

Where a mandate includes sector exclusivity, we will not run a second client mandate in that sector while the first is live. Exclusivity applies only where it is stated in the order form.

Term and termination

Self-serve subscriptions run month to month and can be cancelled at any time. Managed engagements run for a stated minimum term and then continue month to month until either party gives written notice as set out in the order form. Either party may terminate immediately on a material breach that is not cured within fifteen days of written notice.

Liability

Our total liability is limited to the fees paid over the preceding three months. We are not liable for indirect, consequential or incidental damages.

Governing law

These terms are governed by the laws of the State of California, and disputes are resolved in the courts of Santa Clara County, California.

Contact

[email protected]